Chris Clutterbuck is an experienced Senior Solutions Architect at MRI Software, with over 15 years of experience in data analytics and smart technologies. He specialises in designing and implementing intelligent, scalable solutions that help clients optimise operations, enhance safety, and unlock the full potential of their commercial spaces.

Chris has partnered with some of the world’s most recognisable destinations — including Times Square Alliance, Rockefeller Centre, Unibail-Rodamco-Westfield US, The New West End Company, and Land Securities — delivering bespoke solutions that integrate seamlessly with existing systems and drive measurable results.

In this presentation, Chris will explore how IoT intelligence is revolutionising facilities management. From predictive maintenance and energy efficiency to smarter space utilisation and safer environments, he’ll share practical insights and real-world examples that demonstrate the power of data-driven decision-making in FM operations.

Lucy leads Q3 Services’ people strategy with a focus on compliance and employee engagement. Holding CIPD Level 5 in People Management, she has introduced initiatives to spearhead learning across the business, an apprenticeship programme, and policies that strengthen Q3’s commitment to being people first. Lucy champions respect and fairness at every level.

Valerie Miller is Chief Customer for DMA Group. Passionate about facilities management – a sector she has worked in for over 20 years, including Executive level positions at leading FM firms – Val is keen to encourage more women into this male-dominated industry. She has provided mentorship for fellow mothers, is a member of ‘Women in FM’ and supports DMA in its work promoting the FM sector to young people through school and college partnerships and apprenticeships. Val has worked for DMA for the past three years and has been instrumental in bringing its self-developed, award-winning workflow management platform BiO® to market; a solution that has transformed DMA’s own business and is set to be launched as a ‘Service as a Software’ (SaaS) in 2026.

Andrew Hulbert is a multi-award winning entrepreneur, who founded and grew Pareto FM, one of the most successful UK Facilities Management services providers of the last decade. Andrew has a core focus on social value and sustainability which was fostered as part of his MSc at UCL in Facility and Environment Management. Alongside his professional career, Andrew is a serial social enterprise entrepreneur and has founded various schemes to support the wider community including Tomorrow Meets Today. Andrew is also the Chair of the Institute of Workplace and Facilities Management which the recognised as the leading body for workplace and facilities professionals.

David Stevens started his career as an apprentice electrician before becoming a design engineer and project manager. He has over 30 years of experience in Building Services design, construction, project management, strategic maintenance planning and estates management.

David specialises in the operational aspects of the Built Environment, with Facilities Management best practice, improved standards of engineering delivery, and effective performance management across large property portfolios as his main areas of engineering focus; with a keen interest in Soft Landings and major projects transition. David has worked in both the private and public sector and is currently Director of Estates, Facilities and Capital Development for an outstanding NHS Trust.

David is Chair of the CIBSE FM Group and CIBSE LGBTQI+ Panel. He sits on a number of industry committees, boards and awards judging panels. He is a professional reviewer and interviewer for CIBSE and registration with the Engineering Council. David is a CIBSE Silver Medal holder and Court Assistant to the Worshipful Company of Engineers.

TBC

As Business Development Manager at Sony Professional, Mark Stanborough leads strategy and partnerships to expand the reach of Sony’s professional display solutions across Europe. He works with an extensive network of partners to deliver scalable digital signage ecosystems that help businesses of all sizes—from global enterprises to SMEs—enhance communication and engagement, with a strong focus on integration, partner enablement, and sustainable innovation.

Mark brings over 25 years of facilities management experience, with a distinctive career that combines operational excellence and technology innovation. He has a proven track record of driving transformational change, delivering market differentiation, and enhancing business efficiency across the FM sector.