SFG20’s Product Director, Paul Bullard, explains SFG20’s role in ensuring standards and compliance are met across the FM sector.

Head of HR & People Development at Elior UK, Lauren Stirling, chairs a discussion on the multigenerational workplace and the importance of ensuring each generation feels seen and valued.

Wayne Young, FM for DB Cargo and Chair of the IWFM People Management SIG chairs a session on professional progress in FM with Paul Bagust of RICS, Emma Bellingham of the IWFM and CIBSE TBA.

Workplace psychologist Nigel Oseland chairs a panel of experts from design, food and beverage provision to determine the key ingredients for a healthier workplace. Panel: Becky Turner, Claremont, Dan Johnson, ZIP Water, Greg Bramwell, Director of Food & Beverage BaxterStorey

MBA qualified energy and sustainability expert Kam Singh presents a guide to best practice in carbon management which balances risk, cost, and performance to achieving net zero goals to deliver smarter, safer, and more sustainable operations.

Artificial Intelligence is unlocking the next evolution in building infrastructure, says Mark Griffiths, Chair of Judges for the IWFM Impact Awards. He brings together a panel of thought leaders in FM tech, Simi Gandhi-Whitaker of Mitie, Andrew Targell from JLL and Esther Coleman of FM software provider Idox to discuss the influx of AI into FM.

Dan Andrews Executive Director at CBRE Global Workplace Solutions (GWS) shares his expertise in managing one of the most distinctive portfolios of CBRE GWS – the towers and skyscrapers housing thousands of occupants at any one time with multiple stakeholders and a multitude of requirements from landlord and tenants.

James Massey Managing Director – FM, Energy & Retail Intelligence at MRI presents a thought-leadership session around the practical use cases of AI in FM.

Mark Whittaker, CIWFM of Thomson FM Limited, Past Chair of the Institute of Workplace & Facilities Management (IWFM) and Director of the Association of Professional Standards in Asset Surveying (APSAS) offers his expert advice on managing FM contracts. His session will include the common pitfalls and consequences of failure within contract management and how to avoid them, along with some practical tips on ensuring positive outcomes.

As workplace leaders lean into “AI in FM,” what do the data say about organisational readiness to harness its promised value? We’ll explore research from Eptura’s annual Workplace Index into changing market factors, the realities of businesses’ workplace techology landscape, and practical steps to gain buy-in for digital transformation.