Real FM. Real Results.

Case study from Expansive.

Too many systems. Too many spreadsheets. Too much time spent chasing jobs that should’ve been closed yesterday. These organisations didn’t need another FM buzzword; they needed things to work. Here’s what happened when they switched to expansive:

• TEAMSPORT (Leisure & Entertainment, 37 venues):

The challenge: Rapid growth exposed paper-heavy processes, slow compliance and limited visibility across sites.

What changed: Expansive was rolled out across the estate in weeks, not months, giving sites clarity and contractors structure.

Results: Live in 12 weeks, 2,300+ work orders in 12 months, 10x faster compliance checks, 50% faster time to fix.

• SPAMEDICA (Healthcare, 38 hospitals):

The challenge: Fragmented FM processes made compliance tracking difficult across a growing healthcare estate.

What changed: Expansive brought every site, asset and audit trail into one place.

Results: Implemented in 12 weeks, 6,000+ work orders in year one, 100% compliance KPI’s achieved.

• THE CO-OPERATIVE BANK (Financial Services)

The challenge: A failed TFM model left the FM team without control, clarity or contractor engagement.

What changed: Expansive restored structure, accountability and confidence across the supply chain.

Results: 30% increase in contractor engagement, 6,000+ work orders raised, 93%+ contractor adoption.

• QUEENSWAY (Hospitality & Retail)

The challenge: Rapid expansion was being managed through spreadsheets and email, limiting visibility and slowing FM teams down.

What changed: Expansive replaced manual processes with one system that worked across countries, languages, and brands.

Results: Live in 8 weeks, 99% contractor adoption, 10% improvement in SLA compliance, 4.5% reduction in reactive maintenance costs.

Book a Demo: https://www.expansivefm.com/demo