Valerie Miller is Chief Customer for DMA Group. Passionate about facilities management – a sector she has worked in for over 20 years, including Executive level positions at leading FM firms – Val is keen to encourage more women into this male-dominated industry. She has provided mentorship for fellow mothers, is a member of ‘Women in FM’ and supports DMA in its work promoting the FM sector to young people through school and college partnerships and apprenticeships. Val has worked for DMA for the past three years and has been instrumental in bringing its self-developed, award-winning workflow management platform BiO® to market; a solution that has transformed DMA’s own business and is set to be launched as a ‘Service as a Software’ (SaaS) in 2026.
